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Links to Media Coverage of Casino Abuse of Patrons
Cheating of patron by Bally's and Resorts Tunica detailed in MS Gaming Hearing Examiner's Decision
Casino managers cheated a patron out of earned free play and at a subsequent drawing. From the hearing examiner's decision:
Obviously, the actions of (the casinos) in this matter grossly violate the declared public policy of this state as it relates to gaming. The decisions made by (the casinos) were calculated, dishonest, immoral and done to purposefully distort the outcomes of advertised promotions. This type of disingenuousness serves no purpose other than to erode public confidence and trust in the gaming industry.
CAUGHT ON CAMERA: Casino security attacks couple, teenage daughter
A family was assaulted by security employees at Harrah's in Atlantic City. They want to know why the casino is not paying their hospital bills after the incident.
Cosmopolitan paid $25,000 in false imprisonment settlement
In a document filed with the United States District Court, the Cosmopolitan of Las Vegas admitted it paid $25,000 in an attempt to settle its part of a lawsuit filed by a female victim of false imprisonment on its premises. U.S. District Judge Miranda Du previously found two officers of the Las Vegas Metropolitan Police Department liable for the false imprisonment of Chentile Goodman.
Federal judge enters Partial Summary Judgment against two Metro police officers for false imprisonment over illegal detention at Cosmopolitan Las Vegas
The Las Vegas Metropolitan Police Department, which has been under scrutiny from the U.S. Justice Department over excessive shootings and other misbehavior, was dealt more negative publicity when U.S. District Judge Miranda Du issued a Partial Summary Judgment in a civil case against two officers accused of illegally detaining and imprisoning a casino visitor to the Cosmopolitan.
Video Poker "Hackers" Cleared of Federal Charges
Two gamblers who took advantage of a software bug to win a small fortune from casino video poker machines are without the threat of federal prison hovering over them like a carving knife. A federal judge in Las Vegas dismissed federal charges against the men, ending a nearly two-year-long legal battle over when beating the house becomes a crime.
Australian casino pays $95k to manhandled patron
Casino Canberra has agreed to a $95,000 payment to a young patron who was manhandled by security staff in 2006.
Lawsuits pile up as alleged casino assaults continue
In a downtown Las Vegas office, CD cases are stacked haphazardly, like an exhaustive, meticulously labeled music collection. These aren't albums but rather, casino surveillance footage showing altercations between customers and casino security. This is a town where people are wary of making enemies of casinos, yet Bob Nersesian has made a career out of suing casinos and their security for assault and battery on behalf of customers.
Gambler wins $250,000 lawsuit against Imperial Palace
A Clark County District Court jury returned a verdict of $250,000 in favor of plaintiff/victim Chad Johnson against Harrahs Imperial Palace Inc. and its former Security Chief John Bezrutczyk, in a case involving false imprisonment and fabricated claims that Johnson, a former employee, had attacked Bezrutczyk. Bezrutczyk was involved in a previous six-figure jury award when he was Security Chief at the now-defunct Frontier and participated in another false imprisonment, that time of a skilled blackjack player. Punitive damages were subsequently settled by confidential agreement.
Patron wins $200,000 jury verdict against Venetian for false imprisonment and wrongful eviction from his hotel room
An incident that began over a petty traffic incident in the valet area escalated when guards falsely arrested a patron and the front desk manager wanted the patron evicted from his paid-in-advance room.
Patron hassled by nightclub wins award
A patron who purchased "bottle service" at Tao night club at the Venetian was hassled during a confrontation with a bouncer.
Casinos, police, state officials often intimidate legal patrons, lawyers say
"By what legal authority do guards detain, handcuff or arrest anybody who has done nothing illegal and is in the process of leaving the premises? It doesn't exist," said Allen Lichtenstein, general counsel of the Nevada chapter of the American Civil Liberties Union.
Official requests 'guidance' -- Casinos' use of force at issue
A Nevada Gaming Control Board member is asking the attorney general for "guidance" about the limitations on the use of force by casino security personnel and the legal rights of advantage gamblers.
Court: Board, agent immune from suit
But the gambler then filed suit against the resort, the Control Board and Hearn charging false imprisonment, assault and battery, and conversion and conspiracy.
Griffin book producer files for Chapter 11, citing suit
Griffin Investigations Inc., which distributes lists of suspected cheaters and card counters to casinos, has filed for Chapter 11 bankruptcy protection, citing a defamation lawsuit filed against the company by gamblers who said they were improperly detained at the Caesars Palace and Imperial Palace casinos, called cheaters and arrested.
Jury: New Frontier must pay $110,000 to card counter
The jury found the New Frontier, its security chief and a security guard liable for false imprisonment, assault, battery, intentional infliction of emotional distress and negligence.
Regulators side with gamblers in cases of confiscated chips
Over the past few months, Nevada regulators have ordered the MGM Grand casino to pay two gamblers whose chips were confiscated by the city's biggest gambling hall after employees said they couldn't verify whether the players had won them.
Gaming Control Board agents fabricated crimes to aid casino
The effect of this ruling is that police officers are given carte blanche to make up reasons to arrest people in Nevada with impunity. Simply, police officers now have the discretion to knowingly lie in police reports, knowingly lie in bringing charges against citizens and force imprisonment without legal cause. Then, when the victim seeks justice, the police officers in Nevada can claim and receive immunity from the lawsuit.
Gambler wins $400,000 verdict in suit against Imperial Palace
Clark County District Judge Lee Gates has unsealed a $400,000 verdict a jury made in favor of advantage gambler James Grosjean against the Imperial Palace in a wrongful imprisonment suit.
EDITORIAL: Playing by the rules
Imagine what would happen to this town's biggest industry if word got out that visiting players who break no rules or laws can be handcuffed, threatened and locked up for hours against their will -- with impunity -- for nothing more than playing card games well enough to win.
Attorney sues casinos for using card counting system
A Las Vegas attorney who has represented dozens of card counting clients filed another lawsuit Monday, this time to stop Nevada casinos from using a computerized card counting system that boosts the house's odds of winning at blackjack.
Copy of the Mindplay complaint:
EDITORIAL: Are gamblers being fleeced?
The gaming industry's viability -- and the state's economy -- hinge on the premise that gamblers get a fair shake. Even the slightest hint that fancy shufflers and other glittering casino technologies can be used to swing the outcome of games is a black eye for Nevada.
Venetian to pay $1 million; Casino admits 'serious violations' in rigging giveaway for high rollers
The Venetian agreed to pay $1 million in fines and investigation costs to settle a first-of-its-kind complaint that the resort had fixed promotional contests to favor specific Asian high rollers.
Station found former Venetian executive suitable
An executive fired by The Venetian in connection with a 2002 contest-rigging scandal is working in a top job at a small Las Vegas casino.
Figures in Venetian contest-rigging land at Indian casino
Two of the casino executives fired by the Las Vegas Strip's Venetian resort for their involvement in the rigging of three 2002 promotional contests are still working in the casino business.
Golden Nugget's Poster deals, property accepts $30,000 fine
Executives of downtown's Golden Nugget casino have settled a three-count complaint filed last month by the state Gaming Control Board and would pay a $30,000 fine under a proposed settlement agreement.
Nevada firms win key ruling on liability
A sharply divided Nevada Supreme Court has given Nevada corporations further protections from civil lawsuits brought because of the wrongdoing of their employees.
The court ruled Friday that the Gold Coast casino in Las Vegas was not liable for $372,000 in punitive damages awarded in the case of a black man who was severely beaten by security officers and victimized by racial comments while the sergeant-in-charge looked on. The ruling was the result of a 4-3 decision, and three justices who dissented had strong objections to the ruling.
Man returns lost wallet only to be handcuffed by casino guard
Payne said he believes his charitable act was turned into something sinister by a power-wielding security guard.
Tourist's case serves as cautionary tale for security guards on Strip
The verdict was swift Dec. 13, less than three hours to decide that the guard and the Luxor should pay $203,230 and Mandalay Bay, which evicted her from her room after the incident at the Luxor, should pay $100,000. Then jurors went back to discuss punitive damages.
Romanski vs. Motor City Casino et al.
The lasting impression this case leaves is one of egregious misconduct -- gratuitous abuse of power, sanctioned by a casino, that left a 72-year-old woman the victim
of needless indignities and humiliation. In moral terms, the casino’s conduct was significantly reprehensible; it surely was reprehensible enough to warrant a substantial punitive damages award.
Ex-Mirage official pleads guilty in privacy case
Former Mirage Resorts Inc. corporate security manager Eugene Harding has pleaded guilty to a federal charge that he conspired with a government official to illegally access an individual's personal tax records while Harding was employed at the Mirage.
Judge tosses gambler's conviction
A judge threw out a conviction against an advantage gambler and professional personal trainer who was convicted earlier this year of disorderly conduct for allegedly resisting arrest while being detailed, handcuffed and roughed up at the El Cortez.
Jury backs police in lawsuit; Advantage gambler sought damages after arrest on disorderly conduct charges
A federal jury ruled in favor of three Las Vegas police officers Tuesday in a civil case filed by a professional gambler they arrested in 2002 at the El Cortez.
Advantage gambler cleared of charges
Tobiasson interrupted testimony by Chris Tovia, a security officer at Mandalay Bay, to view a tape of the alleged incidents provided by the resort. She then said there was "absolutely" no credible evidence to support the state's case that Dougherty had committed battery against security guards and was trespassing.
Carey vs. Ramada Express et al
Carey sued Agent Spendlove, the State of Nevada (the "State") and the Nevada Gaming Control Board (the "Board") under 42 U.S.C. § 1983, claiming that Spendlove violated his Fourth, Fifth, and Fourteenth Amendment rights by searching Carey's shoes without probable cause and by arresting Carey for refusing to identify himself. Carey also brought claims under state law for false imprisonment and battery.
Palms patron files suit over security incident
"The next thing I knew my sleeve was torn off as someone was pulling me to the ground," he said. "All I felt was someone grabbing the back of my head and someone else grabbing my feet. They were trying to pound my head into the pavement. I could feel someone big on my back with his knee. It came out of left field."
A Clark County District Court jury subsequently returned a verdict of approx $131,900 for Mr. Noble.
District Court case number 03-A-473605-C
Winners Not Wanted at Greektown
If you are a skilled video poker player you are not wanted at the Greektown Casino in Detroit Michigan. Apparently the Greektown’ advertising slogan, "Let the Party Begin at Greektown" should be changed to “The Party is Over if You Win at Greektown.”
Fall of the Roman Empire
In an overreaction of thermonuclear proportions to my recent good luck, Harrah’s has barred me from playing in the World Series of Poker, and in fact from even setting foot in any of their hotels.
Chips no longer good as cash
If $5,000 casino chips could talk, what would this one say? It might explain its recent travels and how it has ended up in the custody of a cashier at the MGM Grand, who questioned whether it really belonged to the gambler who turned it in.
Regulators side with gamblers in case of confiscated chips
At issue is a regulation that allows Nevada casinos to confiscate chips if the casino "knows or reasonably should know" that the person with the chips isn't a customer.
Gambling with your liberty -- Illegal detentions ignored by state
Nevada's casino industry continues to act as if it is above the law. Time and again, patrons legally playing with an advantage suffer imprisonment and even beatings at the hands of casino security personnel. It's well past time that something be done to stop these incidents.
Casino Abuse of Skilled Players
The video includes frightening footage obtained from casino surveillance cameras of a law abiding, skilled player being handcuffed, forcibly backroomed and detained by casino employees.
MGM, Other Casinos Abuse Patrons' Rights
Abuse of casino patrons' rights in Southern Nevada is actually more widespread than is commonly acknowledged.
Great Grandmother Strip-Searched At N.Y. Casino
A great-grandmother from Mount Vernon is filing suit for allegedly being strip searched at the Yonkers Raceway casino.
Federal jury awards $729,000 to victim of patron abuse by Hollywood Casino in Tunica
A federal jury returned a verdict totaling over $729,000 in a case involving the abuse of a patron by security personnel at Tunica's Hollywood Casino and a deputy of the Tunica County Sheriff's office.
The victim, who was suspected of counting cards, a lawful activity, but not suspected of any illegal activity, was wrongfully detained by Hollywood Casino employees, who instructed cashiers to refuse to cash the victim's chips unless the victim provided them with his identification.
The victim refused to do so and asked to be paid so that he could leave the casino. Instead, casino employees called the Sheriff's department. Deputy Dornae Mosby responded and demanded identification from the victim, who complied with the deputy's request but instructed the deputy not to show the identification to casino personnel. The deputy ignored this instruction, and allowed casino personnel to take possession of the victim's identification and photocopy it, despite there being no legal basis for so doing. The victim was arrested by Mosby for disorderly conduct. The charge was subsequently dismissed.
The victim sued Hollywood casino, Tunica County, and Deputy Mosby. The jury awarded him $25,000 from Deputy Mosby individually for the violation of his Fourth and Fourteenth Amendment rights to be free of unreasonable searches and seizures. The jury found the casino liable for false arrest, false imprisonment, malicious prosecution, abuse of process, conversion, and trespass to chattels. The final two items involve the wrongful taking of plaintiff's identification by casino personnel. The jury awarded $103,703 in damages to the victim from the casino, plus punitive damages of $600,550.
Case: US District Court for the Northern District of Mississippi, Delta Division -- Civil Action No. 2:06CV204P-A Grosch v. Tunica County et al.
Probe highlights responsible gaming issue
"He was loud and unpleasant, sometimes throwing his cards, sometimes walking away from the table mid-hand," Rogers said in an e-mail to Harrah's. "Eventually, his antics caused pit personnel to instruct security guards to stand by the table to keep bystanders back. The other players who were at the table left, and the drunk was playing alone at a de facto private table. Amazingly, the cocktail waitress kept bringing him alcohol."
Attorney wagers against casinos -- and wins
For many gamblers, Bob Nersesian is a saint who has come up a winner tackling the cases of advantage gamblers who claim their civil rights have been trampled by casinos. For some gaming executives, he's a scourge who's persuaded judges and juries to protect individual rights rather than the odds of the house over players.
Professional gamblers wage war on the casino industry
A Las Vegas City Life story covering the 11th Las Vegas Green Chip party.